Skip to main content
When a contact replies to a sequence, its agent writes the answer. It reads the thread, the sequence’s goal and your business context, and keeps the voice it wrote the outreach in. The sender’s send mode decides whether that answer waits for you or goes on its own.
An AI-drafted reply card above a message thread, showing a confidence score, an editable draft body, and Write again and Discard buttons.

A drafted reply waiting for approval in the inbox.

​
Generate and review a draft

Click Draft with AI on any conversation and a draft takes the reply box’s place. Nothing sends yet.
  • A confidence score sits with it: a high one is ready as written, a lower one is worth a closer read
  • The draft is a plain text field, so change anything before you approve it
  • Write again rewrites it from a note saying what to change

​
Send or discard

Send reply sends the draft with any edits you made. On a LinkedIn thread it reads Queue on LinkedIn and hands the message to your browser. Discard deletes the draft. Rating it Needs work teaches the agent, and Looks good does not. Leave the thread instead and the draft keeps, ready the next time you open it.

​
What sends on its own, and what waits

A reply the agent is confident in sends by itself when the sender is on Send when confident or Always send. It waits a few minutes first, inside the sending window, so it never lands a second after the contact wrote. Either way the thread marks it Sent by the agent, and you are notified. Everything else waits in the inbox with its reason on the draft:
  • the contact’s message was not clearly positive
  • it asks whether this is automated
  • the message may not be from the contact at all
  • the thread has had its fill of unattended replies
  • the mailbox is out of sending capacity for the day
  • the contact asked not to be contacted

​
Turn it off, or hold it

The Agent replies chip above the inbox rail opens all three, for the whole workspace:
  • Write replies to sequence contacts, off, stops the agent writing replies at all. Drafting one yourself still works.
  • Pause agent sending keeps the writing and holds every reply for a person. Anyone can pause; only an admin can let sending resume.
  • Disclosure line adds a line saying a reply was written with AI, where your market expects to be told.
A sender on Always ask holds that sender’s replies whatever these say.

​
Set the goal and the voice

Goal, call to action and replies, on the sequence’s AI writing tab, sets what replies are for. It holds the goal, the call to action, the language and the reply prompt.

​
Good to know

Yes, when the sender is on Send when confident or Always send and every check passes. That is what those modes mean. Put the sender on Always ask, or pause agent sending, and nothing leaves without a person.
Oneprofile asks first, because writing it again puts a new draft over your edits and they cannot be recovered.
The agent belongs to a sequence, so a thread outside one is drafted in a default voice from your business context alone, and it always waits for a person.
Yes. Save as template keeps the wording for reuse on future replies.

​
Next steps

Inbox

Read and reply to every conversation a sequence starts.

Business context

Tell Oneprofile about your company so drafts write like you.