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Writing style lists the learnings every sequence’s agent follows. Each one came from Needs work on a message, saved for All sequences.
The Writing style page, counting 2 of 15 learnings. Each learning shows its words, a From line naming Tasks and the date, and Edit and Delete icons.

Writing style, in Settings.

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Add a learning for all sequences

There is no Add button. Learnings come from Needs work on a message a sequence’s agent wrote, in Tasks, in the Inbox, or on a sequence’s AI writing tab.
1

Say what's wrong

Click the thumbs down on the message and answer What’s wrong?.
2

Pick All sequences

On the Will learn card, set Applies to to All sequences.
3

Save it

Click Save, or approve the new message.
See Learnings for the whole flow.

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Reword, move, or delete one

Open Writing style. Click Edit to reword a learning, then press Enter to keep it. Click Delete to remove one, with Undo in the message that follows. To make a learning apply to one sequence only, click Move to a sequence… beside it and pick the sequence. It leaves this page, with Undo in the message that follows. One learning moves at a time. Every sequence’s agent follows the change from its next message. Messages still waiting in Tasks that the learning is about are written again.

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Good to know

  1. The page counts them, such as “3 of 15 learnings”. Once all 15 are used, saving another asks you to pick one to replace.
The sequence’s own learning wins for that sequence. Every other sequence follows the one here.
Click Move to a sequence… beside it on this page and pick the sequence. Or open that sequence’s AI writing tab, find it under Learnings, marked All sequences, and click Move to This sequence.
A sequence’s Learnings shows where each one came from and when. Click that line to read the note you gave and the message it was given on.

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Next steps

Learnings

How Needs work proposes a learning, and how to save or undo it.

The outbound agent

Set up how a sequence’s agent writes, and see its own learnings.