Update the workspace AI defaults
Partial update. labelling_enabled is INB-03’s auto-label switch: off means new replies keep landing in Unlabeled untouched.
Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Body
Partial update: only the fields present in the request are written.
How far the AI reply layer may go on this sequence.
Auto-drafting is PHASE2 §8; the self-sending auto-pilot is INB-15.
OFF is the default everywhere: a workspace opts in. AUTO_SEND is a further
EXPLICIT opt-in: a HIGH-confidence draft on a healthy thread is approved
automatically — through the exact same approve path a human uses, so
sending stays one code path — while anything uncertain (lower confidence,
a Negative/Wrong-contact label, OOO, a bounce, or a thread the agent has
already answered five times) waits in Needs approval exactly like
DRAFT_AND_QUEUE. An auto-sent draft records NO approver: a NULL
approved_by_user_id on a SENT draft is the honest audit trail.
off, draft_and_queue, auto_send How a generated reply should read.
professional, friendly, direct, casual Response
Successful Response
The workspace's AI defaults — INB-03's auto-label switch lives here.
How far the AI reply layer may go on this sequence.
Auto-drafting is PHASE2 §8; the self-sending auto-pilot is INB-15.
OFF is the default everywhere: a workspace opts in. AUTO_SEND is a further
EXPLICIT opt-in: a HIGH-confidence draft on a healthy thread is approved
automatically — through the exact same approve path a human uses, so
sending stays one code path — while anything uncertain (lower confidence,
a Negative/Wrong-contact label, OOO, a bounce, or a thread the agent has
already answered five times) waits in Needs approval exactly like
DRAFT_AND_QUEUE. An auto-sent draft records NO approver: a NULL
approved_by_user_id on a SENT draft is the honest audit trail.
off, draft_and_queue, auto_send How a generated reply should read.
professional, friendly, direct, casual