> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getoneprofile.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Tasks

> Approve, edit or reject the emails and LinkedIn steps waiting on a person, and work call tasks, across every sender in one list.

Tasks is one list of everything waiting on a person: emails held for approval, LinkedIn steps waiting to run, and calls to make. It spans every sender profile and every sequence, so you start the day here without knowing where each item came from.

## Know what lands in Tasks

* An email step with **Needs approval before it sends** switched on, and every email while its sender profile or the workspace runs on Manual.
* Every LinkedIn step while its sequence, sender profile or the workspace runs on Manual.
* Every **Call** step, whatever the mode.

Nothing expires. An item waits until someone decides, and the sequence's **Contacts** tab shows the contact as **Waiting on approval** or **Waiting on a call** meanwhile.

## Work the list

Open [Tasks](https://app.getoneprofile.ai/tasks). **Filters** narrows the list by **Channel**, **Sender profile** and **Sequence**, and the chips above it switch between **Waiting**, **Scheduled**, **Done** and **Rejected**. Click a row to open it beside the list, with the exact text that will go out.

* **Approve** sends the email within a minute, or hands the LinkedIn step to the sender's browser.
* **Edit** rewrites the subject or message first. Click **Save**, then **Approve**. What you approved is what sends, word for word.
* **Reject** stops the contact in that sequence. Nothing later in the sequence reaches them, and the **Contacts** tab shows them as **Rejected**.

A **Scheduled** row is already approved, or runs on its own, so it offers neither button.

## Work a call

A call task shows the **Number** and the **Call brief** written into the step. Make the call from your own phone, then answer **How did it go?** and click **Save outcome**. Add a **Note** if you want one kept.

## Decide who approves what

**How work goes out**, at the top of the page, sets the workspace default for **LinkedIn** and **Email**. **Manual Run** holds every step for a person. **Automatic Run** lets steps go out on their own within your daily limits.

Expand **Per sender** underneath to give one sender profile its own mode for either channel, and a sequence sets its own on its **Settings** tab. The sequence wins over the sender profile, and the sender profile over the workspace.

## Good to know

<AccordionGroup>
  <Accordion title="What does each call outcome do?">
    The outcomes are **Connected**, **Meeting booked**, **Left voicemail**, **No answer**, **Wrong number** and **Not interested**. **Not interested** stops the contact, shown as **Rejected**. **Wrong number** skips the step.

    The other four move the contact on, and a **Call connected?** condition later in the sequence reads **Connected** and **Meeting booked** as yes.
  </Accordion>

  <Accordion title="Where do I set the mode for one sender profile or one sequence?">
    **Per sender**, under the workspace defaults on this page, lists every sender profile with a **LinkedIn** and an **Email** select. A sender with no LinkedIn account reads **Not connected** there. A sequence sets both channels under **LinkedIn approval** and **Email approval** on its own **Settings** tab.

    Each select offers **Workspace default**, Manual and Automatic, and **Workspace default** follows whatever the row above says at the time. A step's own **Needs approval before it sends** switch can add approval, never remove it.
  </Accordion>

  <Accordion title="What do the status words on a row mean?">
    **Needs approval** is an email or LinkedIn step waiting on you, and **To call** is a call waiting for a rep. **Approved** is a LinkedIn step waiting on a connected browser, which runs it within the sender's daily limits, and **Scheduled** is an email that will send on its own.
  </Accordion>

  <Accordion title="Can I approve from the browser extension?">
    No. The extension's side panel runs approved steps and can skip one, but approving and rejecting happen here for every sender and channel.
  </Accordion>

  <Accordion title="Do checks of my own LinkedIn inbox wait here?">
    No. Reading your inbox and your sent requests runs on its own in every mode, so the list only ever holds work that reaches someone.
  </Accordion>

  <Accordion title="Why was I charged for an email I rejected?">
    Any AI-written part of an email is written when the task is created, so you read exactly what would send. That writing is charged once, whether you then approve or reject.
  </Accordion>

  <Accordion title="Can I reject a task that is already approved?">
    No. Once approved, an email sends on the next pass and a browser may already be typing the LinkedIn step. To stop that contact, use their row menu on the sequence's **Contacts** tab.
  </Accordion>

  <Accordion title="What happens to tasks when a sequence stops or is deleted?">
    Deleting a sequence withdraws every task it created. Stopping a contact withdraws theirs, and resuming them asks the step again.
  </Accordion>

  <Accordion title="Who is recorded as having decided?">
    Each opened task says who approved, rejected or called, and when. The contact's timeline on the **Contacts** tab carries the same entry.
  </Accordion>

  <Accordion title="Does a call cost credits?">
    No. Oneprofile does not dial. A call step hands you the number and the brief, and the outcome you record is what moves the contact.
  </Accordion>
</AccordionGroup>

## Next steps

<CardGroup cols={2}>
  <Card title="Email steps" icon="mails" href="/outreach/email-steps">
    Switch on Needs approval before it sends on one step.
  </Card>

  <Card title="Build a sequence" icon="send" href="/outreach/build-a-sequence">
    Add the Call step and set a sequence's own approval mode.
  </Card>

  <Card title="Branch on a condition" icon="git-branch" href="/outreach/sequence-conditions">
    Branch on Call connected? after a call step.
  </Card>

  <Card title="Connect LinkedIn" icon="linkedin" href="/outreach/connect-linkedin">
    Connect the browser that runs approved LinkedIn steps.
  </Card>
</CardGroup>
