> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getoneprofile.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Set the schedule and sending window

> Decide which days and hours a sequence sends in, how fast it goes, and whether follow-ups go out before new contacts.

A sequence's settings decide which hours it can send in, how fast, and which of its contacts get today's capacity first. Anything due outside the window just waits for the next opening.

<Frame caption="The Schedule section of a sequence's settings.">
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/oneprofile/images/outreach/schedule-and-sending-window.png" alt="The Schedule section showing a Schedule dropdown set to Optimised for deliverability, a Timezone field, a row of day toggles with start and end times, and a Minimum time between emails per mailbox field below them." />
</Frame>

## Pick a sending window

<Steps>
  <Step title="Open Schedule">
    In the sequence editor, open **Settings** and find the **Schedule** section.
  </Step>

  <Step title="Choose a preset">
    Pick **Optimised for deliverability**, **Send immediately**, or **Custom schedule** from the **Schedule** dropdown.
  </Step>

  <Step title="Set the timezone and days">
    Choose a **Timezone**, then tick each day's hours, or use **Weekdays 9-5** or **Every day 9-5** to set them all at once.
  </Step>
</Steps>

## Set the pace

**Minimum time between emails per mailbox** spaces out sends from one mailbox. Leave it blank and each mailbox spreads its allowance across the day; set a number and no mailbox sends twice inside that many minutes.

## Decide who gets today's capacity first

The **Sending priority** section's **Prioritization** control chooses between two contact groups. **New contacts**, the default, sends to fresh entrants first; **Follow ups** gives today's capacity to people already partway through the sequence instead.

## Good to know

<AccordionGroup>
  <Accordion title="What happens to a message due outside the sending window?">
    It waits. The sequence sends it at the next hour the window allows, rather than dropping it.
  </Accordion>

  <Accordion title="Why is Send immediately marked not recommended?">
    It sends any day, any hour, as fast as each mailbox allows, which suits inbound replies and transactional mail more than cold outreach.
  </Accordion>

  <Accordion title="Does changing the timezone change the schedule itself?">
    No. The days and hours stay the same; only the clock they run on changes.
  </Accordion>

  <Accordion title="What if I pick Custom schedule but change nothing?">
    It opens with a normal weekday, 9 to 5 window already set, so there is always something sensible to start from.
  </Accordion>
</AccordionGroup>

## Next steps

<CardGroup cols={2}>
  <Card title="Contact several people at one company" icon="network" href="/outreach/multithreading">
    Cap how many people at the same company this sequence reaches.
  </Card>

  <Card title="Build a sequence" icon="send" href="/outreach/build-a-sequence">
    Add steps and launch the sequence itself.
  </Card>
</CardGroup>