> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getoneprofile.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Why nothing is moving

> Whether anybody on the sequence can move right now, and if not, why: every reason holding live contacts, worst first, with how many each holds and, for a LinkedIn reason, whose account it is. The Overview headline, the Audience banner, the header caption and each step card read this one answer.



## OpenAPI

````yaml /openapi.json get /sequences/{sequence_id}/holds/
openapi: 3.1.0
info:
  contact:
    email: support@getoneprofile.ai
    name: Oneprofile Support
  description: >-
    REST API reference for Oneprofile, the GTM data layer for your CRM. Manage
    tables, enrichments, and integrations. Authenticate with an API key to get
    started.
  termsOfService: https://www.getoneprofile.ai/terms
  title: API Reference | Oneprofile
  version: '0.0'
servers:
  - url: https://api.getoneprofile.ai
security: []
tags:
  - description: >-
      The docked AI Assistant: its general chat about the workspace and the
      product, streamed as Server-Sent Events, and the one list of a person's
      threads across every assistant, with pin, rename, delete and the
      search-to-table link.
    name: assistant
  - description: >-
      The messages a person keeps to send the assistant again: the ones the
      workspace saved and the ones that ship with the product, with save,
      rename, edit and delete.
    name: assistant-prompt
  - description: >-
      Granted workspace actions: what the AI Assistant proposed or applied in a
      conversation, the approve and dismiss decisions on each card, the
      workspace's approval threshold and default grants, and the eight verbs.
    name: workspace-actions
  - description: >-
      The Getting started checklist: a workspace's progress through the six
      steps from its first people search to its first launched sequence.
    name: onboarding
  - description: Senders, connected mailboxes, tags, and the Google connect flow.
    name: senders
  - description: The workspace do-not-contact list, enforced before every send.
    name: suppression
  - description: >-
      The workspace's recontact rule: how long before anyone hears from us
      again.
    name: contact_cooldown
  - description: 'Sequence authoring: the graph, the table-backed audience, previews.'
    name: sequences
  - description: >-
      The outbound agent behind a sequence: the voice it writes in, its
      per-message prompts, what it wrote and what people told it.
    name: outbound-agents
  - description: >-
      The LinkedIn channel: connecting an account to a sender, its safety limits
      and history, and the protocol the browser extension speaks.
    name: linkedin
  - description: >-
      The approval queue: everything waiting on a person across every sender and
      channel, and the workspace's manual or automatic modes per channel.
    name: outreach
  - description: 'The unified outreach inbox: threads, replies, labels, events.'
    name: inbox
  - description: 'The AI reply layer: workspace settings, drafts, and approval.'
    name: inbox-ai
  - description: Notification rules, per-user preferences, and the Slack connection.
    name: notifications
  - description: Endpoints for seeing all available integration types.
    name: integration-types
  - description: Endpoints for creating and managing integrations.
    name: integrations
  - description: Endpoints for the generic OAuth install/claim app-listings engine.
    name: app-listings
  - description: Endpoints for creating and managing API keys.
    name: apikey
  - description: >-
      The Model Context Protocol endpoint: use Oneprofile from Claude Code,
      Claude Desktop, Cursor or any other MCP client, with an API key as the
      bearer token.
    name: mcp
  - description: Endpoints for managing billing and subscription information.
    name: billing
  - description: Endpoints for creating and managing tables.
    name: tables
  - description: Endpoints for table columns, formula previews, and on-demand column runs.
    name: table-columns
  - description: Endpoints for table rows and manual cell edits.
    name: table-rows
  - description: Endpoints for observing and cancelling table recompute runs.
    name: table-runs
  - description: >-
      Endpoints for org-shared per-column display preferences: hidden, pinned,
      width, and colour tint.
    name: table-ui-prefs
  - description: >-
      Endpoints for the org-shared names given to the column tint palette: what
      this organisation calls each colour. Org-level, not per-table.
    name: table-column-color-labels
  - description: >-
      Endpoints for the enrichment action catalog, model list, presets, draft
      generation, and saved agents.
    name: table-enrichments
  - description: >-
      Endpoints for teaching a saved agent from example rows: training sessions,
      per-row feedback, and the proposed prompt to approve.
    name: agent-training
  - description: >-
      The durable audit trail of a table's enrichment actions: configured,
      edited, run, cancelled, and settled cost.
    name: table-enrichment-audit-logs
  - description: Endpoints for saving and applying column templates.
    name: table-templates
  - description: Server-sent change feed for a table's grid.
    name: table-events
  - description: 'Endpoints for org-shared saved table views: sort, filters, hidden columns.'
    name: table-views
  - description: >-
      Endpoints for PER-USER table preferences: favourites and recently opened.
      Unlike the rest of the table surface these are personal, so two members of
      one organisation legitimately see different answers.
    name: table-user-prefs
  - description: >-
      Endpoints for building a table from an uploaded CSV: upload and preview
      the inferred columns, commit the reviewed mapping, then poll the row load.
    name: table-imports
  - description: Endpoint for downloading a table's rows as CSV.
    name: table-export
  - description: >-
      Endpoints for the integration a table imports from: attach and preview it,
      promote imported fields into columns, and run the import on demand.
    name: table-sources
  - description: >-
      Endpoints for a table's recurring import cadence: set it, pause it, and
      read the next fire times.
    name: table-schedules
  - description: >-
      Endpoints for pushing a table's rows out to a connected integration: list
      writable destinations, derive their write capabilities, and map export
      columns.
    name: table-writeback
  - description: >-
      Endpoints backing a lookup column's setup: the connections whose records a
      column could read, and the identity fields one record type can be looked
      up by.
    name: table-integration-lookup
  - description: >-
      Endpoints for sourcing leads from the lead database: count and preview
      matches, land them in a table, and keep saved searches. Alongside people
      and company searches, leads can be sourced from buying signals — what a
      company or person just did — with a catalogue endpoint behind the picker
      that builds them.
    name: find-leads
  - description: >-
      Endpoints for discovering a domain's subdomains from public certificate
      logs and landing the results in a table.
    name: find-subdomains
  - description: Endpoints for the credit balance meter and usage reporting.
    name: credits
  - description: >-
      Endpoints for the workspace referral program: the shareable link, the
      friends who joined through it, and claiming a code after signup.
    name: referral
  - description: >-
      Endpoints for the affiliate program's own dashboard: enrolling and
      claiming a code, the summary, stats and activity feed, the commission
      ledger, and identity verification and payouts.
    name: affiliate
  - description: >-
      Endpoints for the design partner program's customer surface: whether this
      workspace is a design partner, the badges its feedback has earned, and
      sending and reading that feedback.
    name: design-partner
  - description: >-
      Endpoints for the org-level AI business context — company description,
      ideal customer profile, buyer personas, interest signals and social proof
      — plus domain-based generation and the reference documents whose summaries
      ride alongside those fields.
    name: ai-context
  - description: >-
      Endpoints for the signed-in user's Google Drive connection: starting and
      finishing the OAuth grant, checking or dropping it, and minting the
      short-lived token the Google Picker needs.
    name: google-drive
paths:
  /sequences/{sequence_id}/holds/:
    get:
      tags:
        - sequences
      summary: Why nothing is moving
      description: >-
        Whether anybody on the sequence can move right now, and if not, why:
        every reason holding live contacts, worst first, with how many each
        holds and, for a LinkedIn reason, whose account it is. The Overview
        headline, the Audience banner, the header caption and each step card
        read this one answer.
      operationId: get_sequence_holds
      parameters:
        - in: path
          name: sequence_id
          required: true
          schema:
            format: uuid
            title: Sequence Id
            type: string
      responses:
        '200':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SequenceHoldsReadSchema'
          description: Successful Response
        '401':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/UnauthorizedResponse'
          description: Unauthorized
        '403':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ForbiddenResponse'
          description: Forbidden
        '404':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/NotFoundResponse'
          description: Not found.
        '422':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/UnprocessableEntityResponse'
          description: Invalid request made to the API.
        '500':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ServerErrorResponse'
          description: Internal server error.
        '502':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ServerErrorResponse'
          description: Bad gateway error.
        '503':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ServerErrorResponse'
          description: Service unavailable.
      security:
        - APIKeyHeader: []
        - HTTPBearer: []
components:
  schemas:
    SequenceHoldsReadSchema:
      description: Whether anybody on a sequence can move right now, and if not, why.
      properties:
        holds:
          items:
            $ref: '#/components/schemas/SequenceHoldReadSchema'
          title: Holds
          type: array
        moving:
          description: >-
            Live contacts nothing holds: due now, sending, in line on a working
            browser, or waiting out an ordinary step delay. Zero with holds
            listed means nobody can move.
          title: Moving
          type: integer
        steps:
          items:
            $ref: '#/components/schemas/StepHoldReadSchema'
          title: Steps
          type: array
        window_opens_at:
          anyOf:
            - format: date-time
              type: string
            - type: 'null'
          description: The sending window's next opening while it is shut; null while open.
          title: Window Opens At
      required:
        - moving
        - window_opens_at
        - holds
        - steps
      title: SequenceHoldsReadSchema
      type: object
    UnauthorizedResponse:
      properties:
        detail:
          description: The detail of why the request is unauthorized.
          title: Detail
          type: string
      required:
        - detail
      title: UnauthorizedResponse
      type: object
    ForbiddenResponse:
      properties:
        detail:
          description: The detail of why the request is forbidden.
          title: Detail
          type: string
      required:
        - detail
      title: ForbiddenResponse
      type: object
    NotFoundResponse:
      properties:
        detail:
          description: The detail of why the resource was not found.
          title: Detail
          type: string
      required:
        - detail
      title: NotFoundResponse
      type: object
    UnprocessableEntityResponse:
      properties:
        detail:
          description: >-
            The detail of the error. This is the error message to show to the
            user. You should also use the issues field to show more detailed
            error messages per field. Use this field for a single liner error
            message.
          title: Detail
          type: string
        issues:
          description: >-
            The issues that caused the error. There can be multiple issues. Each
            issue is a user-facing error message.
          items:
            $ref: '#/components/schemas/UnprocessableEntityIssue'
          title: Issues
          type: array
      required:
        - detail
        - issues
      title: UnprocessableEntityResponse
      type: object
    ServerErrorResponse:
      properties:
        detail:
          description: The detail of why the server returned an error.
          title: Detail
          type: string
      required:
        - detail
      title: ServerErrorResponse
      type: object
    SequenceHoldReadSchema:
      description: >-
        How many live contacts one reason holds, and what a page needs to say
        it.
      properties:
        action_kind:
          anyOf:
            - type: string
            - type: 'null'
          description: 'For a LinkedIn limit: the kind of step it stopped.'
          title: Action Kind
        contacts:
          title: Contacts
          type: integer
        last_seen_at:
          anyOf:
            - format: date-time
              type: string
            - type: 'null'
          description: 'For an offline browser: its last check-in.'
          title: Last Seen At
        limit:
          anyOf:
            - type: integer
            - type: 'null'
          description: 'For a LinkedIn limit: the limit.'
          title: Limit
        long_offline:
          default: false
          description: 'For an offline browser: nothing for over a day.'
          title: Long Offline
          type: boolean
        reason:
          $ref: '#/components/schemas/SequenceHold'
          description: >-
            What holds them, worst first in the list: a LinkedIn account asking
            to be verified or disconnected, no mailbox, a step with no message,
            an offline LinkedIn browser, approval, the email or LinkedIn daily
            limit, the weekly invitation limit, the sending window, or the AI
            writer.
        sender_name:
          anyOf:
            - type: string
            - type: 'null'
          description: That sender's first name, else their name.
          title: Sender Name
        sender_profile_id:
          anyOf:
            - format: uuid
              type: string
            - type: 'null'
          description: 'For a LinkedIn reason: the sender whose account it is.'
          title: Sender Profile Id
        until:
          anyOf:
            - format: date-time
              type: string
            - type: 'null'
          description: >-
            When the reason ends on its own: the window's next opening, a daily
            limit's reset, the AI writer's next try. Null where only a person
            ends it.
          title: Until
        used:
          anyOf:
            - type: integer
            - type: 'null'
          description: 'For a LinkedIn limit: how many used.'
          title: Used
      required:
        - reason
        - contacts
      title: SequenceHoldReadSchema
      type: object
    StepHoldReadSchema:
      description: The worst reason holding contacts on one step, for the step's card.
      properties:
        contacts:
          title: Contacts
          type: integer
        reason:
          $ref: '#/components/schemas/SequenceHold'
        step_id:
          format: uuid
          title: Step Id
          type: string
      required:
        - step_id
        - reason
        - contacts
      title: StepHoldReadSchema
      type: object
    UnprocessableEntityIssue:
      properties:
        input:
          anyOf:
            - type: string
            - type: integer
            - type: number
            - type: boolean
            - items: {}
              type: array
            - additionalProperties: true
              type: object
          description: The user's input that caused the error.
          title: Input
        loc:
          description: >-
            The location of the error. Always contains 1 or 2 elements. The
            first element is the type of location (e.g. 'body', 'query', 'path',
            'header'). The second element is the name of the field that caused
            the error. If the error is not related to a specific field, the
            second element is not present.
          items:
            type: string
          title: Loc
          type: array
        msg:
          description: The message of the error. The error message to show to the user.
          title: Msg
          type: string
        type:
          description: >-
            The type of the error. Useful for frontend code to handle different
            types of errors.
          title: Type
          type: string
      required:
        - loc
        - msg
        - type
        - input
      title: UnprocessableEntityIssue
      type: object
    SequenceHold:
      description: >-
        One reason a live contact cannot move right now, as the sequence's pages
        say it.


        The stored ``HoldReason`` and the task-derived ``WaitingOn`` each cover
        part

        of this; the LinkedIn account's own state covers the rest. This is their

        union, read at request time, so the Overview, the Audience tab, the
        header

        and the Sequences list name one reason with one word (the silent-stall

        plan, approved 2026-09-30).


        Listed worst first: the order is the order a page picks its one headline

        or banner by. The first five need a person; ``APPROVAL`` does too but
        has

        its own row and banner already; the rest end on their own.
      enum:
        - linkedin_verify_account
        - linkedin_disconnected
        - no_mailbox
        - no_message
        - linkedin_browser_offline
        - approval
        - daily_cap
        - linkedin_daily_limit
        - linkedin_weekly_limit
        - window
        - writing_delayed
      title: SequenceHold
      type: string
  securitySchemes:
    APIKeyHeader:
      in: header
      name: X-API-Key
      type: apiKey
    HTTPBearer:
      scheme: bearer
      type: http

````

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